AMH needs to get its billing system straightened out

Below is a letter I wrote to Robert Bergan, president of Auburn Memorial Hospital Board:

I am writing you to express both my admiration and thanks to your professional emergency room staff and my shock and dismay at your billing department.

I visited the emergency room on April 5 for a laceration on my hand. I received excellent and prompt care and couldn't be happier with the result. The doctors, nurses, and administrative staff were always courteous and eager to make me feel at ease.