The perfect weekend getaway?

By Kristina Martino / The Citizen

Saturday, June 2, 2007 11:38 PM EDT

Even though tourism nationally is steadily declining, Cayuga County may be in a position to benefit from the trend.
Jennifer Meyers / The Citizen
From left, Dan Fallon, Jessica Tondeur, Eric Doss, Dan Ruoff, Erin Baker and Nicole Hoefer hang out along a pier at Fair Haven State Park. A tourism industry consultant has said the Fair Haven area has tremendous potential to capitalize on the a trend of leisure travelers seeking closer and shorter destinations.
The nationwide decline is marked by a shift in demographic patterns and behaviors of different generation groups, according to Randall Travel Marketing, a North Carolina-based tourism industry consulting firm that recently studied Cayuga County. RTM said a younger audience of travelers prefers general relaxation such as dining, shopping, gaming and unstructured leisure time, making places like Cayuga County the perfect weekend getaway, said Meg Vanek, executive director of Cayuga County's Tourism Office.

“It's something we know we have but never thought to package it that way,” Vanek said. “The scenery, lakes, wineries, it's just far enough away from an urban area. This little weekend getaway is something our office can start promoting now.”

From November to March, team members from Randall Travel Marketing performed a tourism survey on the county, which included collecting tourism questionnaires, gathering the county's travel promotional material and traveling around the county to see different communities and tourist destinations.

The report concluded that Cayuga County and its residents can have confidence in knowing that the area should continue to have a healthy tourism economy. The team found a scenic landscape, friendly people and a variety of attractions and unique dining and shopping.

“Cayuga County is perfectly positioned for tourism and travel growth if you look at the amenities you have and the location you are in,” said Judy Randall, president and CEO of RTM. “You don't really have an excuse for not doing well with the location. It's perfectly situated between Rochester, Buffalo and New York City.”

Statistics from the report show that the largest market of travelers, accounting for 42 percent of visitors the county entertains, are leisure travelers, including those travelers on short vacations, group tours or those visiting family and friends.

“Forty-two percent is a larger percentage that we would typically find for areas similar to the county were it not for the fact that the county is part of the Finger Lakes region,” according to the report.

The second largest group of travelers are conducting business in the area, averaging about 39 percent of visitors.

While the county tourism industry rates above the national average, RTM also offered suggestions.

RTM said the county should improve its signage and wayfinding, stating that it's adequate, but needs to be improved.

“Signage and wayfinding is one of the biggest frustrations for any traveler,” Randall said. “Mastering that is going to create strong returns on investments for years to come.”

Vanek said her office has looked to solutions for this problem, but that it's more a regional problem than solely a county problem.

“We're going to need help with this. It's the entire region,” she said.

The director plans to seek guidance from state leaders and possibly coordinate with other counties to improve signage in the area together.

A second concern in the report is that the village of Fair Haven is not yet utilized enough. According to the report, RTM encourages county leaders to realize that the potential exists and awaits development.

Vanek explained while the county tries to promote some areas of Fair Haven, including Fair Haven State Park and some of the smaller unique shops like Fly By Night Cookie Company, she said the village itself also needs some visual improvements.

“They have some of the most unique places but they need to do some work on the facade of the village,” Vanek said.

RTM team members noted the village's aged appearance.

“Most of the village businesses were either closed or out of business. Frankly, in its present state, this community appears worn out,” team members wrote in the RTM report. “However, we believe due to its natural resource base, Fair Haven has great potential.”

RTM suggests that the village acquire significant streetscape and retail re-development in order become a “Haven” for visitors.

“They see a huge potential but there are things that need to be fixed,” Vanek said.

Help for county tourism promotional improvements could come from receiving additional revenue from an increase in the county's occupancy tax for hotels, motels and inns. If state and county officials authorize increasing the occupancy tax from 3 to 5 percent, the tourism office will have roughly $125,000 additional revenue to allocate toward implementing the recommendations provided by RTM.

Occupancy tax revenue is directed toward tourism promotion and the tourism office is contracted with the county to receive the money. The tax is charged only to people who stay at county hotels, motels and bed and breakfasts, posing no financial burden on county residents. An increase will also help the county compete with neighboring counties that already charge a 5 percent hotel tax, including Onondaga, Cortland and Tompkins counties.

State legislators may approve the increase by June 22, when it closes its session. If so, county officials may hold an official vote authorizing an increase.

Currently lodging occupancy rates for the county remain lower than the national average, according to RTM.

“I supported allowing them (county officials) to make the decision and dedicate funding to tourism promotion,” said State Sen. Michael Nozzolio, R-Fayette. “Tourism is a critically important component of Cayuga County and the entire Finger Lakes region's economy.”

The Office of Tourism is the single entity that unites the interests of government, trade/civic associations and travel suppliers in recruiting visitor traffic to the area.

Currently there are 32 hotel/motel, bed and breakfast and inn lodging properties representing a total 623 rooms collecting the county's occupancy tax.

Vanek has told county officials several times that with the additional funding she plans to implement some of the suggestions provided by RTM.

RTM suggests redesigning the official count visitor guide, placing an emphasis on grabbing the weekend getaway traveler. Randall said adding a technology person who could focus on marketing the county through the Internet would also be beneficial to the county.

“You definitely need to improve outreach to stay competitive in the region and the state. You have other people vying for the same customers,” Randall said. “Preserve the beautiful and tranquil nature you have and continue to develop areas that have room for more growth.”

Staff writer Kristina Martino can be reached at 253-5311 ext. 238 or kristina.martino@lee.net

The Citizens' Say

There are 14 comment(s)

Lilly wrote on Jun 4, 2007 7:34 AM:

" our family picnicked at Fair Haven once when we were temporarlily not boaters. We siblings were teens at the time and we remember that picnic always because we thought we were poor people because we were at a state park without an RV or boat. My small research says this may be a widely held perception: public parks are for the poor? So funding and promotion not worth it? What say Cayuga County? By the way I believe NY State has the best parks in the country and would love to live close to one now! "

try something new. keep it clean wrote on Jun 3, 2007 10:12 PM:

" Fairhaven is a pretty area, As long as there is plenty of CLEAN bathrooms,places to eat. clean beaches, afforable prices to ensure that familys return. AUBURN you want to raise something . Start by increasing the littering fine $200.00. By keeping your county clean Maybe you'll attract more people. Who wants to see junk & litter all over. try new things like opening hotdogs & icecream stands right on the beach. fishing tours. canoe rides, lakeside tiki restrants & bars. Theirs dozens of ways to make tourism dollars to cayuga county. golf courses, Boat rides. Try something new instead of taxing the hell out of every person that enters, The price of poker keeps going up. While your population keeps going down. and you have to wonder why, no body wants to spend there vacation money here. "

Ole Guy hits wrote on Jun 3, 2007 5:43 PM:

" the nail on the head everytime! I agreee with him. The Tourism leaders don't have a clue on how to market this area. Get someone in place that came do the job this county needs. "

Don Simmonds wrote on Jun 3, 2007 5:20 PM:

" From a History Buff and former teacher from Auburn now in Florida: To pick up on the suggestion of "I see" of June 3 20074:32 PM that "maybe there is a market for the history..." What would it cost to offer travelers a copy of the list of blue and gold Historical Markers for Cayuga County that once was available from the State Education Department, Division of Archives and History. The University of the State of New York, Albany 1? I still have a copy of 15 typewritten pages among my history library of the Auburn area. I remember reading about a group of young people who spent their summer refurbishing those historical markers. "

I see wrote on Jun 3, 2007 4:32 PM:

" ...the "can't do" club of Auburn is at it again. Why don't some of you actually talk to tourists and see why they're here? You can find them at hotels, restaurants, Bass Pro, etc,etc. Maybe there is a market for the history, wineries, scenery, etc. that has found our area because of the marketing efforts. "

Ole Guy wrote on Jun 3, 2007 3:02 PM:

" Sounds like there is a pretty good concensus amoung the Citizen readers. Guess it is the tourism people who don't get it. Hope the County Legislators are listening.... "

RD wrote on Jun 3, 2007 2:01 PM:

" A real brainer....put a tax on the very activity you want to encourage!!! "

City/County lifer wrote on Jun 3, 2007 12:41 PM:

" Well isn't it nice that a room tax increase could generate a nifty $125,000. Then the City or County could use these monies for another study. They are really excellant at finding ways to get into peoples pockets and doing studies that come up width conclusions that the heads of departments should be able to asertain. "

what?? wrote on Jun 3, 2007 12:10 PM:

" Tourism in Auburn, NY? That's the last place I would want to be on vacation or for any other reason. There are so many beautiful, clean places to visit, you have to be backwards to want to be there! What a joke!!! "

older guy wrote on Jun 3, 2007 11:07 AM:

" The county doesn't care about Fair Haven. Ask the planning director about the "five" beds in Fair Haven. Leadership comes from auburn and they don't care and neither does the tourism agency. "

O-brook wrote on Jun 3, 2007 9:53 AM:

" The bottom line is... we (the county) need to clean up our act...literally! Pretty simple "

Out of Stater Who Wanted to Travel to CNY wrote on Jun 3, 2007 9:31 AM:

" I used to travel to the area at least every other year. By the time you add up the HIGH cost of gas (especially in CNY), the overpriced hotel rooms, and all of the other expenses involved, I can afford to take a trip to a real vacation paradise. You won't get my money this year, and quite possibly never again. Here's a little advice. Do something to bring some industry into the area. Try to generate some tax money that way instead of gouging everyone that lives there, as well as every person that wants to spend time in the area. "

a joke right wrote on Jun 3, 2007 8:16 AM:

" ok you want me to go sit on the dirty beach at emerson park and swim in polluted water? Great idea to open tourism to auburn area but 1 problem ,theres nothing to do need to travel outside area to find something to do "

Ole Guy wrote on Jun 3, 2007 5:52 AM:

" The writer of this article neglects to tell us how much the county paid RTM to come here and tell us the obvious. It seems like a shell game to me. I can't see how raising the room tax and taking more money out of a traveler's pocket is going to get people to come here. Then you spend the money for hype and reports that tell you what we all know (or what you want to hear). Who is kidding whom? "

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