Laptop with personal information stolen from BTW; credit info may be at risk

By: The Citizen staff report

Thursday, May 24, 2007 5:05 PM EDT

A laptop computer holding personal information of people who applied for Family Health Plus or Child Health Plus at several county locations was stolen Wednesday from the Booker T. Washington Center on Chapman Avenue in Auburn.
The laptop, one of the items stolen in a burglary, held information for individuals and families who applied for the program benefits at outreach sites including: Weedsport Library; Lang Memorial Library, Cato; Springport Town Office, Union Springs; Conquest Town Office; Sterling Town Office; Moravia Town Office; and Port Byron First United Methodist Church.

If an application was submitted for either program since January 2003 to present, immediately contact a credit reporting agency and request a fraud alert be placed on the credit card accounts. Tell them that valuable personal information was stolen from a laptop computer which includes names, Social Security numbers and other information.

The alert can be made for 90 days or up to seven years.

The county is working with the Booker T. Washington Center and the state to restore the database so the programs are not impacted nor impeded.

Contact any of the following credit reporting agencies: Experian at (888) 397-3742 or www.experian.com; Equifax at (800) 525-6285 or www.equifax.com; or Trans Union at (800) 680-7289 or www.transunion.com.

The Citizens' Say

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There are 5 comment(s)

tired of the rude wrote on May 25, 2007 10:06 AM:

" You people all need to realize taht it may not have been an employee nor does one plan for something as such to happen. one can not determine when they will fall victim to such a crime. Please give the community a break and hope for the best! dont look for the negative in everything, look for the good! "

Dave wrote on May 24, 2007 11:28 PM:

" Who ever lost the laptop should be fired. It won't happen, stick the people that have to deal with the aftermath "

I wrote a major paper on it in grad school wrote on May 24, 2007 7:19 PM:

" So, if we applied right at the office in Auburn, our info is OK? 99 times out of 100 information is safe as it is transmitted across the Internet, but I have been saying for years: "But how well is it secured once it is in the company or agency's database?" -- That's the weak point, not during online transmission, which is locked down pretty tightly. And I am sorry to say I have been right -- most theft of personally identifying information in this country has occurred when someone hacked into the computer(s) where data is stored, not during transmission. So it doesn't matter if you gave your credit card info online, over the phone, by mail or even in person -- your concern should be how safely is it guarded once the company or agency has the info? The answer is often: not nearly well enough, especially as these companies share it among themselves for marketing purposes and lobby Congress to block new laws which would better protect our privacy -- because such laws would cut down on money companies could selling our personal information to each other for marketing purposes. It's disgusting. Another note -- the majority of times when systems are compromised, it isn't a tech hacker, but rather someone got physical access either to the equipment (as in this case) or to password info carelessly kept, like a secretary who can't remember the password so s/he writes it on a sticky note and pastes it to the monitor -- where someone else can see it. "

Big Suprise wrote on May 24, 2007 6:07 PM:

" Yeah big suprise that happened at that place... Well DUH "

Really wrote on May 24, 2007 5:28 PM:

" Wonderful. Cant wait to see how this works out. "

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