Readers respond in print, on Web

By Jeremy Boyer

Friday, April 20, 2007 8:49 PM EDT

I had the privilege of speaking with the Auburn Rotary Club this week, and the subject that generated the most passionate discussion involved the publication of reader opinions.
Letters to the editor have long been a wonderful part of this and most other newspapers. Often one of the most popular features in The Citizen, the letters page gives people a venue to express their thoughts on all kinds of subjects. Some criticize public officials while others praise them. Some are responses to other letter writers. Some offer gratitude, perhaps to a good Samaritan that helped a person in a tough spot.

The range of topics is vast.

But there's always one underlying rule about the letters page. All submissions must have the writer's name attached to them.

Now comes the Internet, where anonymity is the norm. Our Web site, www.auburnpub.com, and most other newspaper sites that allow reader feedback have not required full disclosure of names among people who post comments. Some people do give their names, but most choose to withhold their identity.

The idea behind these online forums or feedback features is to create an outlet for more free-flowing conversation among readers. For various reasons, requiring people to use full names could greatly stifle participation.

Of course there are drawbacks, too. Most people agree that an opinion carries more weight when the person offering it is willing to put their name behind it. As one person at the Rotary gathering put it last week, anonymity on the Web is a lot like beer muscles - people suddenly feel much more empowered to say whatever they want.

The consensus among the Rotary members last week was that we should require identification, but that crowd was admittedly comprised of people who are much more inclined to read the hard-copy edition of the paper than go online for their news.

I have also had reservations about anonymous opinions, but I also understand why some people feel they're valuable. One can argue that while messy at times, such forums bring out more of the truth. Some people are forbidden by their employers to publicly speak through the media, but what if they have something important to say?

Right now I can tell you we have no immediate plans to alter our policy for anonymity on Web site postings, but I'd love to hear from readers about whether we should make a change.

The development of online news media is just now picking up significant speed, so we're all trying to figure out what the rules should be. I'm sure what we're doing today will be much different a few years from now, and readers will be the people who ultimately dictate the direction we go.

Executive editor Jeremy Boyer's columns runs Saturdays in The Citizen and he can be reached at 253-5311 ext. 231 or jeremy.boyer@lee.net

The Citizens' Say

There are 6 comment(s)

A Name wrote on Apr 26, 2007 11:22 AM:

" Is just that... a Name. Even if you did change the policy to force people to use a name, what keeps me from using a fake name? -Jane Doe "

Kemosabe wrote on Apr 25, 2007 6:06 PM:

" Judy has proven once again to be discriminatory in her writing. Give her the Don Imus treatment, or I will no longer be buying you newspaper!!!! "

In addition, wrote on Apr 25, 2007 10:57 AM:

" You have allowed Judy to present in a highly biased manner her ignorant views on gay marriage, wiccans, use a vaccination that she terms the "sex shot" as a tool to present her narrow religious views and I'm sure I'm missing some. By not speaking out as editors of this paper you are basically condoning her views and I find that highly disturbing, particularly in today's society. "

Dear MR. Executive Editor wrote on Apr 24, 2007 3:15 PM:

" I would like to believe that you would not allow an article, post, opinion or anything else to go up on this board or into your paper that was directly racist and prejudice. Why is it ok when it comes to Native Americans? You would never post something that said “these Negro’s” (as you shouldn’t) or anything else that stated “these___”. If you are going to try to be politically correct you have to do it with all races not just the ones you fear will retaliate. To use words such as these shows ignorance and prejudice towards certain groups of people. The Native American’s might use the word Indian the way the United Negro College Fund does, but that is because that is how they where referred to in a time that racial hatred ran deep and fast against minorities. I would like to believe that we have since seen the error of in the ways of our ancestors and have stopped referring to people as those ____. "

Off the Record wrote on Apr 22, 2007 12:13 AM:

" I will say anything. if my name is attached, the most you will get from me is NO COMMENT "

Anonymous wrote on Apr 21, 2007 12:16 PM:

" Jeremy: This column is very interesting. I would prefer to post anonymously because I sometimes mention things about the town I live in. As I'm related to the town supervisor, my family would not be happy with me at some things I have commented on in the past, and would definitely influence what, if anything, I would say in the future, if I had to post my name. I think you could get more information off this web site if people could continue to post anonymously. "

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